Refund policy

Refunds and Returns


Only items purchased on the Pure Coastal Australia’s website can be returned to for refund or exchange. Items purchased in a department store, specialty retailer or elsewhere must be returned to their original point of purchase.


Should you make an error when ordering online, Pure Coastal Australia will gladly exchange your item for the item you intended to purchase. The returned item must be unopened and in its original saleable condition. You are responsible for the shipping and additional postage charges.